These terms and conditions outline the rules and regulations for the use of Sharjah Airport Travel Agency’s Website.

 

Sharjah Airport Travel Agency is located at Al Majaz, Opp. Al Majaz waterfront, Sharjah, United Arab Emirates

By accessing this website we assume you accept these terms and conditions in full. Do not continue to use Sharjah Airport Travel Agency’s website if you do not accept all of the terms and conditions stated on this page.

 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, You and Your refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, Ourselves, We, Our and “Us”, refers to our Company. Party, Parties, or Us, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of United Arab Emirates. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

 

Cookies

We employ the use of cookies. By using Sharjah Airport Travel Agency’s website you consent to the use of cookies in accordance with Sharjah Airport Travel Agency’s privacy policy.
Most of the modern day interactive web sites use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate / advertising partners may also use cookies.

 

License

Unless otherwise stated, Sharjah Airport Travel Agency and/or it’s licensors own the intellectual property rights for all material on Sharjah Airport Travel Agency All intellectual property rights are reserved. You may view and/or print pages from http://www.satatravels.com  for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from http://www.satatravels.com
• Sell, rent or sub-license material from http://www.satatravels.com
• Reproduce, duplicate or copy material from http://www.satatravels.com

Redistribute content from Sharjah Airport Travel Agency (unless content is specifically made for redistribution).

 

Hyperlinking to our Content

1. The following organizations may link to our Web site without prior written approval
1. Government agencies
2. Search engines
3. News organizations
4. Online directory distributors when they list us in the directory may link to our Website in the same manner as they hyperlink to the Web sites of other listed businesses
5. System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.

 

2. These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

 

3. We may consider and approve in our sole discretion other link requests from the following types of organizations
1. commonly-known consumer and/or business information sources
2. dot.com community sites
3. associations or other groups representing charities, including charity giving sites
4. online directory distributors
5. internet portals
6. accounting, law and consulting firms whose primary clients are businesses
7. educational institutions and trade associations

 

We will approve link requests from these organizations if we determine that: (a) the link would not reflect unfavorably on us or our accredited businesses (for example, trade associations or other organizations representing inherently suspect types of business, such as work-at-home opportunities, shall not be allowed to link); (b)the organization does not have an unsatisfactory record with us; (c) the benefit to us from the visibility associated with the hyperlink outweighs the absence of Sharjah Airport Travel Agency; and (d) where the link is in the context of general resource information or is otherwise consistent with editorial content in a newsletter or similar product furthering the mission of the organization.

 

These organizations may link to our home page, to publications or to other Web site information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and it products or services; and (c) fits within the context of the linking party’s site.

 

If you are among the organizations listed in paragraph 2 above and are interested in linking to our website, you must notify us by sending an e-mail to info@satatravels.com. Please include your name, your organization name, contact information (such as a phone number and/or e-mail address) as well as the URL of your site, a list of any URLs from which you intend to link to our Web site, and a list of the URL(s) on our site to which you would like to link. Allow 2-3 weeks for a response.

 

Approved organizations may hyperlink to our Web site as follows

• By use of our corporate name; or
• By use of the uniform resource locator (Web address) being linked to; or
• By use of any other description of our Web site or material being linked to that makes sense within the context and format of content on the linking party’s site.

No use of (cname)s logo or other artwork will be allowed for linking absent a trademark license agreement.

 

Iframes

Without prior approval and express written permission, you may not create frames around our Web pages or use other techniques that alter in any way the visual presentation or appearance of our Web site.

 

Content Liability

We shall have no responsibility or liability for any content appearing on your Web site. You agree to indemnify and defend us against all claims arising out of or based upon your Website. No link(s) may appear on any page on your Website or within any context containing content or materials that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

 

Reservation of Rights

We reserve the right at any time and in its sole discretion to request that you remove all links or any particular link to our Website. You agree to immediately remove all links to our Web site upon such request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuing to link to our Website, you agree to be bound to and abide by these linking terms and conditions.

 

Removal of links from our website

If you find any link on our Web site or any linked web site objectionable for any reason, you may contact us about this. We will consider requests to remove links but will have no obligation to do so or to respond directly to you. Whilst we endeavor to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up to date.

 

Payment

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE

The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website (Age of consent is mentioned as per the applicable law).

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. (Before including this statement, SSL certificate must activated on the website).The cardholder must retain a copy of transaction records and Merchant policies and rules.

 

Method of Payment

 We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)

Delivery Policy

Sharjah Airport Travel Agency will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE

 

Refund / Return Policy

Refunds will be done only through the Original Mode of Payment

 

Booking Policy

The multiple booking may result in multiple postings to the card holders monthly statement.

 

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website (including, without limitation, any warranties implied by law in respect of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill). Nothing in this disclaimer will:

1. limit or exclude our or your liability for death or personal injury resulting from negligence
2. limit or exclude our or your liability for fraud or fraudulent misrepresentation
3. limit any of our or your liabilities in any way that is not permitted under applicable law or
4. exclude any of our or your liabilities that may not be excluded under applicable law

 

The limitations and exclusions of liability set out in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer or in relation to the subject matter of this disclaimer, including liabilities arising in contract, in tort (including negligence) and for breach of statutory duty.
To the extent that the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

 

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

 

Cards and Refunds:

 

Terms & conditions of using payment gateway

 

FAQ

 

Changing or Cancelling Reservation

 

Can I get refund if cancelled the booking without charges?

In case of cancellation without charges, money will be reverted back to your account. Operation Team will post a credit note of the booking amount after removing applicable charges if any. In case of booking made through Payment Gateway processing charges would be applicable which is 2.5% or higher in some cards.

 

Will I be charged if guests don’t check in as scheduled?

Yes. Since the reservation was vouchered, there are charges applicable as per the reservation guidelines shared with you while making the reservation.

 

Can I change the name of the traveller without informing Sharjah Airport Travel Agency ?

No. Any change pertaining to the booking should be done through Sharjah Airport Travel Agency, since the booking was made on our system.

 

How do I modify or cancel reservation?

You can modify or cancel reservation by opening the appropriate booking. In case of any trouble or assistance required, please feel free to contact our local sales and operation Team.

 

Do I get charged if I cancel or modify reservation?

Cancellation or modification made after the reservation is vouchered will be charged according to the cancellation policy. In case of a reservation cancelled which is processed through Payment gateway. Payment gateway processing charges will be applicable

 

General

What do I do when I have a question about the reservations?

You can call or email us if you have any questions about the reservations. We will reply to your query as early as possible.

 

Why don’t I get a confirmation of reservation via email?

The email might have gone to your spam folder.

 

Under whose name should the reservation be made?

The reservation should be made under the name of the person who will check-in

 

How do I know when the reservation is confirm?

The confirm booking email will be sent to your email address that you specified at the time of booking.

 

Payment

What is pay now option?

You can make a booking by paying through credit card under pay now option. Kindly note that there will be payment gateway charges which are applicable and the same will be shared to you at the time of making the reservation.

 

Why is my credit card rejected?

Possibilities are: 1.) Number / expiration date is incorrect; 2.) Your issued bank blocks the card for internet usage for security reasons and 3.) Not enough credit or over usage of balance.

 

Is my credit card secure through your site?

Yes, your credit card information is secure on our website. Upon check-out, your details are directly sent to the bank. All of your information will not be stored anywhere, not in the Sharjah Airport Travel Agency’s system and not in the bank servers. This will allow for maximum security.

 

Rates

Will the rate change if I already have the confirmation?

No. Once you receive the confirmation, the rate will not be changed.

 

If I already have a confirmation but later check and see the lower rate, can I get a refund?

No. Rates are dynamic and can change daily/hourly and as per the availability, therefore, once your reservation is confirmed, you will be committed with that rate and we will not be able to issue any refund.

 

Why has the rate changed since the last time I checked?

Rates are dynamic and can change daily/hourly and as per the availability

 

Is your rate inclusive of taxes and service charges?

All the rates displayed on our site are inclusive of applicable taxes and service charges other than the payment gateway charges.

 

Reservation

I am having trouble booking online. What do I do?

Please contact us via the contact details on the site.

 

If I change a reservation, will I still get the same rate?

Rates and availability are subject to change, so it is possible that the rate will be different from your original reservation.