About SATA Travels
Established in 2001, Sharjah Airport Travel Agency - SATA is a wholly owned entity of the Sharjah Airport Authority, operating under the esteemed Government of Sharjah. Since its inception, SATA has grown into one of the UAE’s most trusted and forward-thinking travel service providers, offering a comprehensive range of travel solutions tailored to meet the diverse needs of both individual and corporate clients. With a strong network of 10 branches across the UAE, SATA ensures convenience, accessibility, and consistent service excellence throughout the country. The agency has positioned itself as a reliable and innovative player in the industry, blending personalized customer care with the latest in travel technology.
SATA proudly serves as the Passenger Sales Agent (PSA) for Flynas, EgyptAir, Pakistan International Airlines (PIA), and Uzbekistan Airways, giving travelers direct access to extensive routes and competitive fares. These strategic partnerships strengthen SATA’s position in the regional market while supporting seamless booking experiences. With a strong focus on innovation, digital transformation, and diverse travel offerings, SATA continues to enhance customer satisfaction and elevate the overall travel journey.
Our Mission
To be recognized as a leader in the travel industry regionally and establish a platform that is identified globally, by delivering exceptional travel experiences, building long-term relationships with our customers, and continuously innovating to meet the evolving needs of travellers across the world.
We strive to achieve this by fostering strong partnerships with airlines, hotels, and global travel suppliers, ensuring seamless services, competitive pricing, and memorable journeys for every traveler. Through a customer-centric approach and a passionate team, we aim to set new benchmarks in reliability, innovation, and service excellence across all markets we serve.
Our Vision
To provide excellent service to our customers and be the number one “Value for Money” travel service provider, by offering high-quality, reliable, and personalized travel solutions that combine comfort, convenience, and affordability, while maintaining the highest standards of professionalism, transparency, and customer satisfaction.
Our vision is to continuously enhance the travel experience by embracing new technologies, expanding our global network, and understanding the unique needs of every customer segment. By doing so, we aim to build lasting trust and become the preferred travel partner for individuals and businesses seeking quality, affordability, and exceptional service under one roof.
GSA's / PSA's
Our Partners
Our Journey
2001
Foundation
SATA, founded in 2001, is a wholly owned entity of the Sharjah Airport Authority under the Government of Sharjah.
2005
Expansion
SATA Travel began in Dubai with a vision to redefine travel with trust and excellence.
2008
Corporate Travel
Introduced business travel, conferences, and incentive tours for organizations.
2008
GSA- Flynas
Flynas partners with SATA as its designated General Sales Agent
2018
GSA- Egypt Air
SATA became the General Sales Agent (GSA) for Egypt Air
2019
GSA- Uzbekistan Airways
SATA partnered with Uzbekistan Airways as their official GSA.
2020
GSA- PIA
Partnered as General Sales Agent with PIA
Ali Salim Al Midfa
Chairman, Sharjah Airport Travel Agency (SATA)
SATA, a pioneer travel agency in UAE, based in Sharjah, has been serving the community for more than a decade. It has earned its name and fame with the unstinted support of its customers thanks to the skills of its courteous and dedicated staff. Over the last few years, SATA has grown along with the UAE and achieved success by providing new services and enhancing existing ones in tune with the market demands. The UAE is on the threshold of a new era in the travel and hospitality sector and is strengthening its position as a travel and tourism hub in the region. SATA aims to contribute to this growth, playing a vital role by providing an array of services to both individual travellers and business houses in the region. Given its wide representation across the Emirates, SATA is well placed to deliver services to the door step of customers to their full satisfaction. With Sharjah becoming an important hub for trade and tourism and given the ever growing numbers of tourists and passengers traveling through Sharjah International Airport, SATA is perfectly poised to leverage this growth and in collaboration with major airlines realize its vision of being recognized as a leader in the travel industry in the region, and a household name in the community. I take this opportunity to thank all our customers, trade partners and staff for placing their trust in us and helping us reach where we are today. These are exciting times of dynamic growth and we look forward to being an integral part of it.
Faisal bin Saud Al Qasimi
Director, Sharjah Airport Authority
Sharjah Airport Travel Agency (SATA) stands as a proud extension of Sharjah Airport Authority’s vision to strengthen connectivity and support the continued economic growth of the Emirate. As a wholly owned entity of the Authority, SATA reflects our enduring commitment to service excellence, operational integrity, and the advancement of Sharjah’s position within the regional and international travel landscape. Since its establishment in 2001, SATA has grown into one of the UAE’s most trusted travel service providers. It delivers comprehensive, customer-focused solutions designed to meet the needs of individual travellers, corporate clients, and government stakeholders. Through its expanding network of 9 branches across the UAE and its 24/7 presence at Sharjah Airport, SATA ensures unparalleled accessibility and service continuity. These strengths, combined with strategic airline partnerships, meaningfully enhance global reach and reinforce Sharjah’s role as a dynamic hub for travel and commerce. In a rapidly evolving industry, SATA continues to adapt with purpose. Ongoing investment in modern systems, operational capability, and service refinement enables the agency to respond effectively to rising expectations and changing market conditions. This progressive approach aligns seamlessly with Sharjah’s broader ambition to foster sustainable development and deepen its global connections. At Sharjah Airport Authority, we regard SATA as a strategic contributor to the wider aviation ecosystem. With clear governance, institutional discipline, and a strong sense of responsibility, SATA remains ideally positioned to support the Emirate’s long-term vision while delivering meaningful value to the community it serves. We extend our sincere appreciation to all those who have contributed to SATA’s success and look forward with confidence to its continued growth in the years ahead.
Mohamed El Gedawy
General Manager, Sharjah Airport Travel Agency (SATA)
SATA has always stood as a proud reflection of Sharjah’s vision for excellence in travel and tourism. Since our inception, we have committed ourselves to delivering not just services, but experiences that connect people, cultures, and opportunities across the world. As the travel industry continues to evolve, SATA remains steadfast in adapting to global trends while maintaining the warmth, integrity, and personalized care that define our brand. Our journey has been one of growth, innovation, and collaboration driven by a team of professionals whose dedication and passion continue to set us apart. At SATA, we see every traveler not merely as a customer, but as a valued guest whose trust we strive to earn with every interaction. Our expansion across the Emirates, partnerships with major airlines, and integration of technology into our operations have all been guided by a single mission — to make travel simpler, more meaningful, and more accessible to everyone. We take immense pride in being part of the UAE’s progress and in contributing to Sharjah’s standing as a global travel hub. Looking ahead, our focus remains on continuous improvement, strategic growth, and excellence in every aspect of our service. To our clients, partners, and dedicated team — thank you for being an integral part of our success story. Together, we will continue to elevate SATA’s reputation as a leading travel agency recognized for quality, reliability, and innovation”
Mohamed Rabei
Business Travel Manager
